How come my CCS case ends at 8 minutes when it’s a 20 minute case?


We have been getting this question a lot lately. Users have been frequently contacting us thinking there is a bug in the program because their 20 minute case is ending at 8 minutes. No, there is no bug. This is how the real test program works as well. If you do the correct things either in diagnosis or treatment, then the case will end before the allotted 20 minutes. This typically is a good sign if you do the right time. However, if you advance the virtual time too far without doing the correct orders, the case will also end prematurely.

So, it’s okay! Take a deep breath – This is just the way it works. If you want to do an experiment and just let the case sit there without doing anything, you will notice that the case will last a full 20 minutes. This is good preparation for test day, so you don’t get surprised when this happens on test day as this is a frequent occurrence. We’ve written about this before in our blog about cases ending early, but we thought it would be a good thing to re-emphasize.

If you’d like to test out having the case end early, go to our trial page and download our trial version here, and make the diagnosis quickly and treat appropriate, and you will notice that the case ends early. It can take some getting used to, but after doing a dozen cases, you will get the hang of it.